Motivated employees… loyal customers
SAMR does not perform employee satisfaction studies. We are all about employee motivation. Because motivation is the key factor that helps your personnel grab today’s opportunities.
The days of employee satisfaction research are long gone. Why? Because even if an employee is perfectly satisfied, that does not mean he is also highly motivated. Employee motivation is the foundation of success for every organization. The employees are the face of the organization and they are pivotal in the experience of your customers. And motivated employees perform better, have lower absence rates and will recommend the organization. Not to mention the commercial interests:
Motivated employees will get you more satisfied and more loyal customers, they work more efficiently, are more creative and they help the organization grow with their innovative ideas.
Do your employees really feel that they are part of your organization and do they want to make every effort to make it a success?
In our employee motivation studies, we ask questions about independence, work-life balance, work climate, job satisfaction, work content, work environment, managers and benefits. In addition, we ask about the culture and the enthusiasm employees feel for the organization. We are looking for their willingness to contribute to the organization’s success and the drivers behind their motivation. This is different for every organization, which is why we don’t believe in one-size-fits-all research. Every study is customized and geared for your organization.
There is no leaning back during this research. The more actively involved the organization gets in the research, the more successful it will be. And all of this starts with the draft of the questionnaire. And what’s even more important: engaging the employees. Tell them of the importance – especially for them, individually – of the research, and get them involved right from the word go. This will up the response rate.
Employee research will provide information and insight into the things that are going well. And it tells what could be improved and what should be done to make employees (even) more motivated. The results are presented per team. This is what will bring the results to life, across the organization. It will all be focused on dialogue, so that every team can draw up a list of action items. Now you can get started. Because the employee research is not a goal per se. It is a means to an end: the continuous improvement of employee satisfaction.
Employee research at sheltered workshops
Research among employees of sheltered workshops calls for a different approach, and special expertise. We have over twenty years of experience in research for sheltered workshops (previously the Service Check), and have performed employee research for over thirty-five of such workshops. We work with the standard questionnaire by SBCM.
Want to know more about employee satisfaction research at sheltered workshops? Contact Irene Klein Bog (06 28 78 38 45).